Local authorities hold the lead responsibility for coordinating safeguarding concerns for both children and adults, but all agencies share a duty to protect those at risk in line with the Care Act 2014 and Children Act 2004.
If you believe a child or adult is in immediate danger, call 999.
If you are concerned about a child
If you suspect or believe a child is suffering, or is likely to suffer, significant harm, you must take action (Children Act 1989;2004).
Safeguarding children is everyone’s responsibility and all adults have a duty to report concerns.
Forms of abuse can include:
- Emotional abuse
- Physical abuse
- Sexual abuse
- Neglect
Other forms of harm include:
- Female Genital Mutilation (FGM)
- Honour‑based abuse, including:
- Domestic abuse
- Threats or intimidation
- Psychological or sexual abuse
- Forced marriage
- Being held against one’s will or taken somewhere against one’s wishes
- Assault
Make a safeguarding child referral
Surrey
- Online: Single Point of Access (C-SPA) — Surrey County Council
- Phone: 0300 470 9100
Brighton and Hove
- Online: Front Door for Families — Brighton and Hove City Council
- Phone: 01273 290 400
- Phone out of hours: 01273 335 905
East Sussex
- Online: Single Point of Advice — East Sussex County Council
- Phone: 01323 464 222
- Phone out of hours: 01273 335 905 / 01273 335 906
West Sussex
- Online: Integrated Front Door — West Sussex County Council
- Phone: 01403 229 900
- Phone out of hours: 0330 222 6664
If you are concerned about a adult
Adults with care and support needs may be unable to protect themselves from abuse or neglect. This may include people who are:
- living with a disability or long‑term condition
- frail or needing support to live independently
- experiencing mental health difficulties
- homeless or experiencing memory loss
- using drugs or alcohol
- unpaid carers who may also be at risk
If you are a provider concerned about the quality of care, please refer to Reporting Care Quality Concerns.
Types of Adult Abuse (Care Act 2014)
- Physical abuse – hitting, shaking, kicking, inappropriate restraint, locking someone in, or withholding medication.
- Domestic abuse – controlling, coercive, threatening or violent behaviour between intimate partners or family members (Domestic Abuse Act 2021).
- Sexual abuse – any sexual activity without consent or where a person lacks the capacity to consent.
- Psychological abuse – threats, humiliation, bullying, intimidation or controlling behaviour.
- Financial or material abuse – theft, fraud, exploitation, or misuse of someone’s money, property or assets.
- Neglect – failing to meet essential care or support needs, including food, medication, heating or personal care.
- Discriminatory abuse – harassment or ill‑treatment due to age, disability, race, religion, gender identity or sexual orientation (Equality Act 2010).
- Modern slavery – human trafficking, forced labour or exploitation.
Make a safeguarding adult referral
Surrey
- Online: Surrey Safeguarding Adult Referral — Surrey County Council
- Email: ascmash@surreycc.gov.uk
- Phone: 0300 470 9100
- Out of hours phone: 01483 517 898 to speak to the emergency duty team
Brighton
- Online: Report a safeguarding concern — Brighton & Hove City Council
- Contact the Adult Social Care Team
East Sussex
- Online: Report a safeguarding concern — East Sussex County Council
- Phone: 03456 080 191
- Phone out of hours: 01323 636 399
West Sussex
- Online: Raise a concern about an adult — West Sussex County Council
- Phone: 01243 6421217
- Phone out of hours: 03302 227 007